Support

Product maintenance service

Repair service

Product replacement/refurbishment

If the product within the warranty period used in a normal operating environment cannot be repaired due to poor performance or functionality

 

Irreparable

 If the product does not meet the warranty requirements or meets any of the following conditions

 The problem may occur again after repair

 The product or component has been discontinued

 The product cannot be used after disassembly 

Important notice before applying for maintenance services

 Summit provides repair services for all products

 Please call 400-606-4800 to contact the customer service center

 Before requesting repairs, please refer to the FAQ section for similar questions

 Please backup any product settings as they may be reset during maintenance

You can apply for repair services by visiting Summit dealers or our customer service center

You can apply for repair services by mail (with the customer paying the shipping fee in advance)

Before mailing the product, please ensure to include detailed information and contact details of the issue.

Maintenance service time

 Repair services usually take about 2 to 3 working days after receiving the product.

 If additional components are required, the service time may take 10 working days.

 If the product is severely damaged, it may not be repairable.

Company

About Us

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Service

Support

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Contact us

Sales hotline

+86 13123881718

Email

uting3e@foxmail.com

dgm03@summite3e.com

Address

No.101, Lane520, Tongning Road, Ningbo, China


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